Terms & Conditions

The use of this website and services on this website provided by Dhanuka Electrotech Pvt Ltd (hereinafter "Owner") are subject to the following Terms & Conditions (the "Terms of Service"), together with the Privacy Policy. By accessingwww.safeobuddy.comor purchasing from us, you engage in our Service and agree to be bound by these Terms. These Terms apply to all users — vendors, buyers, customers, merchants, browsers and contributors.

Owner / Us / We

Dhanuka Electrotech Pvt Ltd — creator, operator and publisher of the Website, including all employees and affiliates.

You / User / Client

Any natural or legal person accessing the Website. Second-person pronouns refer to You.

Parties

Collectively, the Owner and You.

By using the Website, you warrant that you have read and reviewed these Terms and agree to be bound by them. If you do not agree, please leave the Website immediately. The Owner only agrees to provide use of this Website and Services if you assent to these Terms. Additional terms may apply for specific Services.

The Website is an online store carrying out sale of Smart Security Solutions, Smart Locks, Sensors and Control Panels. We reserve the right to refuse service or refuse to sell at our sole discretion. You assume all risks associated with dealing with other users via the Website and agree to use the Website only for lawful purposes.

The Owner grants you a non-exclusive, limited, non-transferable and revocable license to use Owner Materials solely in connection with your use of the Website and Services. The license terminates upon your cessation of use. You agree not to collect contact information of other Users, download or copy information by unsolicited access, or bypass measures used to restrict access.

You agree that the Website and all Services are the property of the Owner, including all copyrights, trademarks, trade secrets, patents and other intellectual property ("Owner IP"). You will not reproduce or distribute Owner IP in any way, including registration of any new trademarks, trade names, service marks or URLs, without express written permission from the Owner.

If you register for paid Services or purchase products, you agree to pay the specified Fees in INR. The final amount is shown immediately prior to purchase. Ongoing Services are billed automatically until you terminate access. We reserve the right to refuse service or refuse to sell products at our sole discretion.

You agree not to use the Website or Services for any unlawful purpose, including but not limited to:

• Harassing, abusing or threatening others or violating any person's legal rights.
• Violating the intellectual property rights of the Owner or any third party.
• Uploading viruses or malicious code that may damage the property of another.
• Perpetrating fraud, gambling, sweepstakes or pyramid schemes.
• Publishing obscene, defamatory, hateful or discriminatory material.
• Unlawfully gathering information about others or scraping/spamming/pharming.
• Damaging, disabling, overburdening or impairing the Website.
• Interfering with or circumventing security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses. We may, but have no obligation to, monitor, edit or remove content we determine to be unlawful or objectionable.

Each time you use the Website, you agree to these Terms and consent to receive communications via phone or electronic records — including email messages telling you about products and services offered by the Website (or its affiliates and partners). Communications sent to you shall not be construed as spam under any prevailing law.

Information We May Collect

Depending on how you use the Website, we may receive information from external applications you use to access our Website, or through web technologies such as cookies, log files, clear gifs and web beacons.

How We Use Information

To ensure your continued good experience on the Website. We may also track passive information to improve marketing and analytics, working with third-party providers.

How You Can Protect Your Information

You may choose to disable cookies in your web browser to limit our access to passive information.

The Owner undertakes to be as accurate as possible with all information about goods and services. However, the Owner does not guarantee the accuracy or reliability of any product information and you acknowledge that you purchase products at your own risk. For goods sold by third parties, the Owner assumes no liability and any claim should be pursued directly with the manufacturer or seller.

We may limit or cancel quantities purchased per person, per household or per order. We may restrict sales to any person, geographic region or jurisdiction. Prices and descriptions are subject to change at any time without notice. We cannot guarantee that your screen's display of any color will be accurate.

You agree to provide a valid email, shipping address and billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide. If cancelled after payment is processed, we will issue a refund in the amount of the purchase price.

Shipment costs and dates are subject to change due to unforeseen circumstances. Reimbursements for returns will be made without undue delay and not later than: (i) 30 days after we receive the goods back, (ii) 30 days after you provide evidence of return, or (iii) 30 days after we are informed of cancellation when no goods were supplied. Reimbursement will use the same means of payment as the initial transaction.

You agree not to undertake any of the following:

• Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website or Services.
• Violate the security of the Website or Services through unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.

The Owner does not accept responsibility for the security of your account or content. You agree that your use of the Website or Services is at your own risk.

You agree to defend and indemnify the Owner and any of its affiliates and hold us harmless against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to your use or misuse of the Website or Services, your breach of these Terms, or your conduct or actions.

You are strictly prohibited from using the Website or any of the Owner's Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

The Website may contain links to third-party sites we do not control. The Owner may modify these Terms of Service from time to time without notice. All modifications take effect immediately upon posting. Your continued use of the Website after modifications constitutes your continued assent. You agree to routinely monitor these Terms and clear your cache when doing so to avoid accessing a prior version.

This Agreement constitutes the entire understanding between the Parties regarding the use of this Website and supersedes all prior agreements, written or oral. The Owner may need to interrupt access for maintenance or emergency services and shall have no liability for any damage or loss caused as a result of such downtime.

The Owner may terminate these Terms of Service with you at any time, for any reason, with or without cause.

By providing your consent to receive automated calls and voice messages from SafeObuddy, you acknowledge and agree to the following:

Consent

You authorize SafeObuddy to contact you using an automated telephone dialing system or pre-recorded voice messages for information, updates and relevant communications.

Voluntary Participation

Your consent to receive automated calls is voluntary and not a condition of purchasing any products or services.

Frequency & Duration

May vary based on your interaction with our services and the nature of the information being communicated.

Opt-Out

You may withdraw consent at any time by contacting customer support or following opt-out instructions in any communication.

Standard Rates

Standard message and data rates may apply depending on your telephone service provider and plan.

Privacy

All personal information will be handled in accordance with our Privacy Policy.

For any questions, please contact our customer support team at+91-9582431431.